Here’s me venting about my job to strangers online because I’m pissed off about pretty much every aspect of my job, especially about a situation that’s been going on behind my back for the past few weeks which has ended up with two of the managers quitting (or being fired, I don’t know which).
First, a little background, I work the graveyard shift at a fast food restaurant at a university. This means that the employees we hire are mostly university students, foreign students, and immigrants. As a white Canadian, I’m actually in the minority in both this area, and at the restaurant, which feels weird at times.
Anyways, in the graveyard shift there are no supervisors, or shift managers, everyone who works on the shift is just classified as a regular employee and only distinguished by whether they work in the front as a cashier, or in the back as a cook. There are no real assigned duties that anyone has to do, no list of tasks to accomplish, just the unspoken rule that whoever works in the kitchen has to have everything in the kitchen cleaned before the morning staff get there, and that the cashier has to do the same thing for the front of the store.
The problem is that since there are no assigned managers or supervisors, the university students who we hire to do the shift start to believe themselves to be ‘the boss’ during the shift, and they prove their superiority over other employees who are equally as qualified by either showcasing how much better they are at doing their job than other employees, or by simply dominating other employees with their stronger personalities. Or, perhaps, by simply believing themselves to be better than the other employees at the restaurant and labelling everyone else as idiots.
This leads to horrible morale problems amongst employees as they either feel unappreciated because they feel as though no matter how hard they work the morning staff will never thank them for their work and the dominant employees will never show ‘weakness’ by acknowledging that an employee has done a good job. This is the main reason why we have such a large turnover of employees at the restaurant, as well as the fact that no one really wants to work a graveyard shift.
Anyways, the situation that has been going on at the restaurant without me knowing happened one night when a new manager that the restaurant hired was working a graveyard shift with me. I had finished all of my tasks in the kitchen, and because the manager was working on something on the computer and no one was cleaning the front, I decided to sweep and mop the kitchen so that it would be clean when customers showed up.
That turned out to be a massive mistake as the dominant employees who didn’t like that there was now a person with the label of ‘manager’ working a few graveyard shifts saw this as an opportunity to get him fired. What happened next was that the dominant employee reported the manager to the area manager, saying that he had violated my human rights by asking me to sweep and mop the floor, which was simply not true. When the area manager didn’t fire the manager after the dominant employee’s complaint, she just kept on searching for people with more power within the company to complain to.
I should point out that the reason why the dominant employee was mad at the manager was because at one point he had written what he called a memo which stated that she needed to be ‘counselled’ because she would often work shifts wearing regular clothes instead of her uniform. I remember her throwing a massive tantrum that lasted for the entire 8-hour shift when she read the ‘memo’.
This got ridiculous and although I don’t know the entirety of what happened, what the employee told me about what she had done was enough to convince me that the situation was horrible. At one point there was a text conversation between them where the manager asked her to stop doing what she was doing, clarified what had actually happened on that night, and then called her a “dumbass” for continuing this stupid crusade against him.
In the end, the manager either quit because he was tired of dealing with shit like this from the dominant employee(s) on a daily basis, or was fired because the employee simply wouldn’t stop bringing up the incident to various people within the company, and it saddens me that because the girl ‘won’ this battle she feels as though she’s been vindicated and that all her beliefs on the matter are correct, when in reality she just made things more difficult for every other employee at the restaurant because she embarrassed all of us and the people managing the restaurant left to get away from her.
What depresses me the most is that I have to work with this girl every shift because she pissed off every other graveyard employee and I'm the only one who will work with her.